Privacy Policy
Last updated: 3/24/2025
This Privacy Policy describes how Endura Shift LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.vipinsurgeintrovert.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
- SMS Marketing: In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/025ff8-5a/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/025ff8-5a/privacy_policy). Refer to Mobile Terms of Service for more details.
Some features of the Services may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Sites and Services, such as ClickFunnels and Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, and cookies.
Any information we obtain from third parties will be treated according to this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to process orders, payments, fulfill your purchases, send notifications, manage accounts, and facilitate returns or exchanges via Shopify at www.insurgeintrovert.com or via ClickFunnels at www.vipinsurgeintrovert.com.
Marketing and Advertising. We may send promotional communications via email, SMS, or other channels and personalize advertising based on your interactions with the Sites.
Security and Fraud Prevention. We use your personal information to detect fraudulent activity and safeguard our Services.
Communications. We use your personal information to provide customer support and improve our Services.
Cookies
We use cookies to improve user experience, track usage data, and personalize content. You can control cookie preferences via your browser settings.
How We Disclose Personal Information
We may share your personal information:
- With vendors or service providers who assist with order fulfillment, payment processing, analytics, and customer service.
- With Shopify for order processing on www.insurgeintrovert.com and with ClickFunnels for transactions via www.vipinsurgeintrovert.com.
- With marketing partners to assist in advertising.
- In connection with legal obligations or business transfers.
User-Generated Content
Any public content you share on the Site or Services may be accessible to others.
Third-Party Links
Our Sites may include links to external websites. We are not responsible for their privacy practices.
Children’s Data
We do not knowingly collect personal data from children under 16.
Security & Retention
We use appropriate security measures but cannot guarantee absolute security. Retention periods vary based on legal requirements and operational needs.
Your Rights
Depending on your jurisdiction, you may have rights to access, delete, correct, or opt out of the sale of your personal information. To exercise your rights, contact us at support@vipinsurgeintrovert.com.
Contact
For questions or requests regarding this Privacy Policy, contact us at:
Email: support@vipinsurgeintrovert.com
